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Change to timing of data refresh in RMS

Change to timing of data refresh in RMS

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Decorative image

We have identified a performance issue affecting RMS.

Data used in the extraction of a number of reports by Research Offices currently refreshes every 30 minutes and is causing significant system issues.

From Saturday 17 December 2022 to 3 February 2023, this data will be refreshed once every 24 hours (overnight).

The impact of this change relates to the following reports:

  • CSV – Proposals Extract
  • CSV – Participants Extract
  • CSV – Client Extract reports


  • the data in those reports will reflect the status of applications from the day before the report is run
  • any changes made to applications on the same day the report is run will not be included.

Please contact our RMS Support team for assistance.

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